Cancellation Policy

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We understand that plans can change, and we strive to be as flexible as possible.

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• Free Cancellation: You may cancel your appointment at least 72 hours in advance for a full refund of your deposit.

• Late Cancellations: Cancellations made less than 48 hours before your appointment will result in the deposit being non-refundable.

• Rescheduling: You can reschedule your appointment with at least 24 hours’ notice without losing your deposit.

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Deposits

• A £50 deposit is required for all semi-permanent makeup procedures and most laser hair removal procedures.

• A £20 deposit is required for other treatments

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Thank you for your understanding and cooperation — this policy helps us manage our schedule and serve all clients effectively.